Patient and service-user transport
Journeys to and from clinical appointments, discharge and care placements.
Coming soon
Transportation Services
Getting people to appointments, placements and services — patient transport, education and SEND routes, community transport and approved drivers, booked and managed through one platform.
In developmentBeing built out on the same compliant platform
One platformCentralised booking, management and compliance
Local and nationalCoverage that scales with demand
The service
The journey is part of the service
A missed appointment is usually a missed journey. Public-sector transport carries people who cannot simply reschedule — a dialysis patient, a child with an EHC plan, an adult attending a hearing. Servicebird is building a network of approved drivers matched on route, timing and the vetting the passenger requires.
- Patient and service-user transportJourneys to and from clinical appointments and care settings.
- Education/SEND transportRecurring school and placement routes, with drivers vetted for work with children.
- Community transportLocal journeys that keep people connected to services and each other.
- Approved driversDrivers checked and approved for the passenger group they will carry.
- Last-mile/public-sector transportationThe final leg that decides whether the rest of the service happens.
Servicebird · Transport
Scope
What the service will cover
Five transport strands, matched on the same seven checks as every other Servicebird service.
Education/SEND transport
Recurring routes for school and placement travel, with appropriate vetting.
Community transport
Local journeys that keep people connected to community services.
Approved drivers
Drivers approved and vetted for the passenger group they carry.
Last-mile transportation
The final leg of a public-sector journey, coordinated through the platform.
How it runs
From requirement to delivery
Every assignment follows the same four stages through the Servicebird platform, whatever the service.
- 01 REQUEST The organisation submits a requirement — service, location, date and time, and any specialist need.
- 02 MATCH Servicebird identifies suitable compliant professionals on requirement, location, availability and specialism.
- 03 ACCEPT A suitable professional accepts the assignment through the platform.
- 04 DELIVER The service is delivered and managed through the Servicebird platform.
Where we deliver
Public-sector settings served
Servicebird supports organisations across the public sector, locally and nationally.
NHS and healthcare
Local Authorities
Education
Courts and legal services
Police and emergency services
DWP and government services
Immigration and asylum services
Social care and community services
Vetting & compliance
Every professional is checked before they are matched
Servicebird is building a network of freelance professionals who are appropriately vetted and compliant for the services they undertake.
Compliance
DBS
Qualifications
Experience
Availability
Location
Performance
Common questions
Before you book
When will this service be available?
Transportation is in the expanding service pipeline. Register your interest and we will contact you as it opens.
Are drivers vetted for carrying children or vulnerable adults?
Yes. Vetting is matched to the passenger group — routes involving children or vulnerable adults carry the enhanced checks that setting requires.
Can recurring routes be booked?
The platform is built for centralised booking and management, which covers both one-off journeys and recurring routes.
Register your interest in Transportation
Tell us the routes and passenger groups you need covered and we will be in touch as this service opens.