Document translation
Letters, reports, assessments, consent forms and case material translated into the required language.
Active service
Translation & Interpretation Services
Servicebird is developing a scalable network of freelance interpreters and translators who are appropriately vetted and compliant for the services they undertake — supporting NHS Trusts, local authorities, courts, police, education authorities and government departments across the UK.
Four delivery methodsDocument, video, telephone and face-to-face
Seven matching checksEvery requirement verified before a match is confirmed
Live serviceAvailable to book through the platform today
The service
Professional language support, delivered four ways
A language requirement rarely arrives with notice. Servicebird takes the requirement — language, setting, date and time, and any specialist need — and matches it against a network of professionals whose compliance has already been verified, so the booking is a matter of availability rather than paperwork.
- Document translationWritten material rendered into the required language, with the specialist vocabulary the setting demands.
- Remote/video interpretationA professional joined to the appointment from anywhere in the network, for planned and short-notice need alike.
- Telephone interpretationConnected on the line where an appointment is unplanned, urgent, or too brief to travel to.
- Face-to-face interpretationOn site, in person, at the appointed place and time — for hearings, assessments, and appointments that require presence.
Servicebird · Language support
Scope
What the service covers
Four delivery methods, matched against the same seven requirements every time.
Remote/video interpretation
A professional joined to a scheduled or short-notice appointment by video, without travel time.
Telephone interpretation
Immediate voice support for unplanned contact, triage and brief appointments.
Face-to-face interpretation
In-person attendance for hearings, assessments, home visits and appointments requiring presence.
How it runs
From requirement to delivery
Every assignment follows the same four stages through the Servicebird platform, whatever the service.
- 01 REQUEST The organisation submits a requirement — service, location, date and time, and any specialist need.
- 02 MATCH Servicebird identifies suitable compliant professionals on requirement, location, availability and specialism.
- 03 ACCEPT A suitable professional accepts the assignment through the platform.
- 04 DELIVER The service is delivered and managed through the Servicebird platform.
Where we deliver
Public-sector settings served
Servicebird supports organisations across the public sector, locally and nationally.
NHS and healthcare
Local Authorities
Education
Courts and legal services
Police and emergency services
DWP and government services
Immigration and asylum services
Social care and community services
Vetting & compliance
Every professional is checked before they are matched
Servicebird is building a network of freelance professionals who are appropriately vetted and compliant for the services they undertake.
Compliance
DBS
Qualifications
Experience
Availability
Location
Performance
Common questions
Before you book
Which settings do you support?
NHS and healthcare, local authorities, education, courts and legal services, police and emergency services, DWP and government services, immigration and asylum services, social care and community services, and general public-sector appointments and meetings.
How is a professional matched to our requirement?
Servicebird matches on seven criteria: language, location, date and time, sector, specialist requirement, compliance and availability. A match is only confirmed once all seven are satisfied.
What compliance checks are carried out?
Professionals in the network are vetted against compliance, DBS, qualifications, experience, availability, location and performance, appropriate to the service they undertake.
Can you support short-notice requirements?
Telephone and remote/video interpretation are designed for exactly that — they remove travel from the equation, so availability is the only constraint.
Book a language professional
Tell us the language, the setting and the time. Servicebird handles the matching and the compliance.